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Articles

Reviewing that Review

April 28, 2015

These days, shopping online has become not only commonplace, but also a weekly occurrence for many people. However, when it’s time to make a purchase from a vendor you’ve not used previous... (more)


When Restaurants Give You Lemons …

April 21, 2015

In a recent column, I featured readers’ examples of what they considered to be “cheapskate” behavior – people going above and beyond simply being frugal. In that column, I shar... (more)


Cross Selling to Shoppers

April 14, 2015

Last week I shared emails from readers and a cashier regarding the practice of “checkout charities” – when shoppers are asked to donate to a charity prior to paying for their purchas... (more)


‘Checkout Charities’ Irk Shoppers

April 7, 2015

“Dear Jill, I would like to see you tackle the topic of ‘checkout charities.’ I am so tired of being asked to donate money to this charity or that charity when I am checking out at ... (more)


Tales of a Cashier

March 31, 2015

I share readers’ emails and experiences in the checkout lane often in this column, and I also enjoy featuring insights and experiences from the people across the counter from us in our stores &n... (more)

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